The mail problem is not really a mail problem. It is a trust problem that arrives by mail: a message shaped exactly like the ones your people answer forty times a day, from a name they know, asking for something ordinary. Two posts here, one aimed at the message and one aimed at the habit.
Ironscales joins at the mailbox through the vendor API. Gateway is not what that is, and the difference is the whole point. Nothing gets re-pointed, no MX record moves, and mail never detours through a third company on its way to you. The tie goes into Microsoft 365, or else into Google Workspace, and it reads what already sits in the mailbox.
That distinction earns its keep on the worst morning. A gateway sees a message once, as it goes past. Something reading from inside the tenant can go back afterward and lift a message out of every mailbox that took delivery, once the world has worked out what it was.
Every honest account of this subject says the same thing: the message that works is the one that looks routine. No filter catches all of those, because a request to change bank details is not malformed. It is simply wrong, and only a person who has practiced can tell.
So the second post drills people. Short simulations sent on a normal cadence, followed by two minutes of training aimed at whoever needed it rather than a yearly hour aimed at everybody. The point is not a score on a report. The point is a company where somebody feels comfortable picking up the phone to ask.
Each rate below comes from billing the moment the page opens. Anything under this district drops into your roster while you read on.
Protection joined to the mailbox itself, plus the drilling and short training beside it, sold as one post so nobody has to argue about which half to buy.
| Runs on | Ironscales |
|---|---|
| Joins by | The vendor API at the mailbox, with no gateway involved |
| Works with | Microsoft 365, or else Google Workspace |
| Clawback | Hauls a message out of every mailbox already holding it |
| Drilling | Simulations plus short training for whoever needs it |
| Billed per | Mailbox, each month |
Just the drilling, for companies whose mail is already defended and whose people are not.
| Runs on | Ironscales |
|---|---|
| Reaches | Drills and training, with no mail filtering attached |
| Rhythm | Regular simulations rather than one yearly session |
| Lessons | Short, and aimed at the person who needed it |
| Fits | Offices keeping mail protection they already bought |
| Billed per | Person, each month |
Almost everything arrives by mail, and mail is still only one road in. Here is what these two posts do not reach.
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